Privacy Policy
Last Updated: 17/11/2025
Webconic.net (“we,” “our,” “us,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website webconic.net or engage our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described herein. If you do not agree with the terms of this policy, please do not access the site or use our services.
1. Information We Collect
We collect several types of information to provide and improve our services to you.
A. Personal Information
This is information that can be used to identify you personally. We collect it only when you voluntarily provide it to us, such as when you:
Contact us via a form or email.
Request a quote or sign a service agreement.
Subscribe to our newsletter.
Provide feedback or respond to a survey.
This information may include:
Contact Details: Name, email address, phone number, company name.
Billing Information: Billing address, payment details (handled by our secure payment processors like Stripe or PayPal).
Project Information: Details about your business, goals, and any materials you provide for your project (e.g., login credentials for SEO/Ads audits, brand assets for design).
B. Non-Personal Information
We automatically collect certain information when you visit our website. This information does not reveal your specific identity. It may include:
Device and Usage Information: Your IP address, browser type, operating system, referring URLs, device information, pages you view, links you click, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends, administer the website, track users’ movements around the site, and to gather demographic information about our user base as a whole. You can control the use of cookies at your browser level.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To deliver the services you hire us for (development, SEO, design, ads), communicate with you about your project, and process your payments.
To Improve Our Website and Services: To analyze how our website and services are used, so we can improve the user experience and develop new features.
For Marketing and Communication: To send you newsletters, marketing materials, and other information that may be of interest to you, but only if you have explicitly consented to receive such communications. You can opt-out at any time.
For Customer Support: To respond to your inquiries, questions, and refund requests (e.g., at refund@webconic.uk).
For Security and Legal Compliance: To protect our website and business from fraud, security threats, and to comply with applicable laws and regulations.
3. Legal Basis for Processing (For EEA Users)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:
Performance of a Contract: To fulfill our obligations to you under a service agreement.
Your Consent: For sending marketing communications. You can withdraw your consent at any time.
Legitimate Interests: For operating our website, ensuring security, and analyzing and improving our services.
Legal Compliance: To comply with legal obligations.
4. How We Share Your Information
We do not sell, trade, or rent your Personal Information to third parties. We may share it in the following situations:
Service Providers: We share information with trusted third parties who assist us in operating our website and providing our services, such as payment processors, email marketing platforms, and analytics providers. These parties are obligated to keep your information confidential.
Google API Services: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
5. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and the purpose for its collection.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access and Portability: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Withdraw Consent: The right to withdraw your consent at any time where we relied on your consent to process your personal information.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by using the “unsubscribe” link in every email.
To exercise any of these rights, please contact us at privacy@webconic.uk.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
8. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
9. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to make a complaint, please contact us at:
Email: privacy@webconic.uk
Website: https://webconic.uk/
